ISO 20700Terms and Conditions
The conditions of the Austrian book trade apply in the current version.
1. Scope
These general terms and conditions apply to all contracts that we as entrepreneurs conclude with our customers using only one or more means of distance communication such as telephone, letter, fax, e-mail or web form. Deviating conditions of the customer are only recognized in the case of our express written confirmation.
2. Seller
Seller is
CAUSAL Edition e.U.
Dr. Ilse Andrea Ennsfellner
Kreuzwiesensteig 22
2384 Breitenfurt b. Wien
Austria
+43-664-2106262
info@causal.eu
UID: ATU60207617
Company registration number: 336191z
Member of the Lower Austrian Chamber of Commerce
Professional Association: Book and media industry
3. Prices
3.1. The agreed purchase price for the ordered goods and services is the one resulting from the current information on our website and from our brochures or price lists. In the event of writing, printing and/or calculation errors, we are entitled to withdraw.
3.2. The costs incurred by shipping the object of purchase to the delivery address specified by the customer are not included in the book prices and are additional.
3.3. Any import or export expenses (e.g. customs) shall be borne by the customer.
4. Conclusion of contract
4.1. The customer’s order is considered a binding offer to conclude a purchase contract for the ordered goods. The purchase contract is concluded when the seller either expressly accepts the order or actually fulfills it by sending the ordered goods within 10 working days of receipt by the seller. After this period has expired, the customer is no longer bound and the purchase contract is deemed not to have come about.
5. Delivery
5.1. The seller executes orders without undue delay, in any case within ten working days. If the object of purchase is not available, the customer will be informed of this without delay and the seller can withdraw from the contract. Customer claims arising from the impossibility of fulfilling the contract are excluded.
5.2. The ordered goods are delivered from stock to the delivery address specified by the customer using standard shipping methods of the seller’s choice, such as post, forwarding agency, private delivery service.
5.3. Risk and chance are transferred to the customer at the time the object of purchase is handed over to the sender.
6. Payment, Maturity and Default
6.1. The customer has to pay the purchase price free of charges and without any deduction immediately after ordering or, if customary in the trade, upon delivery. A set-off against the customer’s claims against the seller is not permitted.
6.2. In the event of default with even just a part of the purchase price, default interest of 5% above the respective discount rate of the European Central Bank and compound interest of the same amount are to be paid. We reserve the right to claim damages for delay that exceed the interest.
6.3. In the event of default, all expenses associated with collecting the claims, such as reminder fees and the costs of judicial and/or extrajudicial legal representation, shall be borne by the customer. The seller is not obliged to send a reminder.
7. Retention of title
The seller remains the owner of the object of purchase until the purchase price has been paid in full. Should a third party seize the object of purchase as part of execution or insolvency proceedings, the customer must notify the seller immediately in writing and draw the third party’s attention to the seller’s ownership.
8. Right of withdrawal
8.1. In principle, the customer can withdraw from a distance-selling contract or revoke a distance-selling contract within seven working days, whereby Saturday (Saturday) does not count as a working day. The period begins on the day the customer receives the object of purchase. The timely dispatch of the withdrawal or cancellation is sufficient to meet the deadline. It must be made in the same way as the declaration of contract or the offer to conclude a contract (point 4 above).
8.2. In the event of delivery difficulties on the part of the seller’s supplier, the seller is entitled to withdraw, which must be communicated to the customer immediately.
8.3. In the event of withdrawal, the seller must reimburse the payments made by the customer and reimburse the customer for the necessary and useful expenditure on the matter.
8.4. In the event of withdrawal, the customer must immediately return the services received and pay the entrepreneur a reasonable fee for the use, including compensation for any associated reduction in the general value of the service; the transfer of the services into the custody of the consumer is not in itself to be regarded as a reduction in value. The customer is not entitled to a right of retention. Furthermore, the customer has to bear the direct costs of returning the purchased item.
9. Warranty and Liability
9.1. Liability for any defects in the purchased item is based on the statutory warranty regulations. However, the seller is initially entitled to exchange or replace what is missing. A price reduction claim can only be sought after the unsuccessful expiry of a reasonable period for improvement. The defective goods must be returned by the customer immediately. The seller is only liable for claims that go beyond this, in particular for claims for damages of any kind (consequential damages), including lost profit, damage caused by delay, etc. in the event of intent or gross negligence.
9.2. The seller is also not liable for the content of the purchased item, in particular the correctness of form or content and legality of the statements, texts, images, audio or video recordings, recipes, instructions, etc. contained therein.
9.3. This disclaimer of liability also applies – to the extent permitted by law – to any liability under the PHG and to claims against employees, employees, organs or vicarious agents of the seller.
9.4. The seller assumes no liability for technical failures in the operation of the web shop. He also reserves the right to discontinue operations at any time; however, this is without prejudice to the proper processing of contracts that have already been concluded.
10. Privacy and Advertising
The customer agrees that the seller and his vicarious agents use his personal data such as first name, last name, postal code, address, telephone number, fax number, e-mail address, Internet address, date of birth, bank details for the purposes of the contract and the execution of the contractual relationship and for its own advertising purposes, automatically determined, stored, processed and otherwise used and sends him electronic mail for advertising purposes; the customer can revoke this consent at any time.
11. Third Party Rights (Copyrights)
11.1. The customer acknowledges that there are third-party rights to the purchased item, in particular copyrights and other intellectual property rights. He undertakes to use the object of purchase only within the scope of what is contractually and/or legally permitted and to strictly comply with any license conditions. This applies in particular to language works, including software, databases and image and/or sound carriers.
11.2. The above point 11.1. applies accordingly to the seller’s rights to his website and its content such as texts, graphics, logos, brands, titles, programs, price lists, databases and other services.
12. Place of performance, applicable law, severability and place of jurisdiction
12.1. The place of performance is Sankt Pölten Regional Court; Austrian substantive law applies.
12.2. Insofar as individual provisions of these General Terms and Conditions contradict mandatory statutory provisions or are void, the remaining provisions nevertheless retain their effectiveness.